SPECIAL NOTICE to ALL BELL CANADA subscribers.
This could be happening to you and to your business. Please read and return, thank you.
National News Story #1 - National News Story #2
Click here to see: Bell Canada HANG UP on Business and Residential Customers Policy.
It is my inexperienced legal opinion that this may be the beginning of the largest ever Class Action Law Suit in Canadian History. Even larger than the tobacco fiasco.
Update: Bell Canada is the SOLE provider of Bell Service to its customers yet Bell Canada claims it is not responsible. Dated Feb-24-2017. 3 hours on the phone today alone with Bell and they dropped all 3 calls and have no record of my calling Bell. Its recorded by Bell.
Users of Bell Canada Fiber and Bell Total Connect for business are being lied to. Legally this is call Fraud plus being that Bell Canada is totally aware of this fact the fraudulent actions of Bell Canada are also deemed to be deliberate and therefore Bell Canada is legally guilty of malice in my non-legal opinion as a business owner. That is a fact of which can be validated by the digital records of Bell and of its subscribers.
These Bell services are unable to communicate with other phone services and vise versa even though Bell Canada claims everything works fine and that there is nothing wrong.
Businesses and consumers have lost millions of dollars per month if not billions in loss revenue due to this Bell Canada Issue.
Constantly we are being made aware that our lines are not working even though the illusion of complete functionality appears. This is fact.
Our customer base is largely retail stores of the building supply sect. Customers who have existed for decades at the same locations with the same telephone numbers and same fax numbers.
Many of these; our customers and revenue base receive a Bell Canada message that, "The number you have reached is no longer in service",
That means those sales dollars are lost as a direct result of Bell Canada lies and inability to provide the seamless functional service of copper lines to Bell Fibre lines.
Those loss sales are several loss sales per year from each and every retail store customer. To compound the loss of revenue those same retail stores that are unable to reach us and have received the Bell Canada message that, "The number you have reached is no longer in service," will no longer try to place orders as those customers believe that we are no longer in business.
Therefore; a retail store that may have order a dozen boxes of Liqui-Fire Pipe Thaw over the course of 4 or 7 or 12 separate calls or faxes being faxed in using Bell Canada are lost and those losses are forever.
It is my determination and credited evaluation that Bell Canada is directly responsible for losses of over a quarter million dollars but not exceeding $300,000.00 this year alone.
Compound those losses over ten years and you can see that Bell Canada owes my company alone a few million dollars.
If Bell Canada made an immediate out of court settlement today of one million dollars to remove this post it may possibly be acceptable even though it is substantially less than the losses Bell Canada knowingly caused. One million dollar compensation does not correct nor change the fraudulent and malicious actions of Bell Canada. Bell Canada compensated my telephone bill by $200.00 which in a court of law is an acknowledgement of responsibility and guilt.
Personally I have spent in excess of 47 hours on the phone with Bell Canada. Bell Canada has sent 5 ( five ) different techs here on service calls all of whom left here stating the phone system is working properly. We replaced ALL our telephones at the suggestion of Bell Canada.
Still Bell Canada is deliberately falsifying the fact that Bell Fiber and/or Bell Total Connect for business it working 100 percent properly.
I want to hear from businesses or anyone from Windsor and Sarnia to Ottawa and Montreal Ontario as this is where Bell Canada Fiber is known to have these issues although I am certain this same issue possibly occurs coast to coast wherever Bell Canada is using Fiber and/or Bell Total Connect for business.
While I await a public response from Bell Canada I ask that each and every one that reads this to please repost this story and send this to everyone you may know who has ever subscribed to Bell Canada or had an issue with Bell Canada regardless what that issue was.
When you are out and about during your busy day please make a point of telling any and every business owner that you can of this post. Peoples lives are being changed because of Bell Canada actions causing grave compromise to those using Bell Canada.
NOTICE TO BELL CANADA... as the Bell service you provide may tell you that, "The number you have reached is no longer in service," then please write here as you may or may not be able to reach us on your service provided.
Thank you.
Bell Canada Hang Up on Business and Residential Customers Policy.
Bell Canada Complaint Policy.
As I see it. Bell Canada has adopted a policy for handling consumers complaints who have legitimate complaints including Bell's business customers as well as its residential customers.
I call it the Bell Canada Hang Up Policy because Bell Canada doesn't care!
To reduce the number of complaints Bell Canada adopted a policy to ask for a call back number ( in case the call gets dropped )
Bell Concierges which concierge stands for caretakers; are instructed by Bell Canada to deliberately hang up. Bell Canada concierges are instructed to ask for an alternative number they can reach you at should they drop the call ( hang up on you, the customer ).
Bell Canada knows that most people DO NOT have the time nor the patience to begin the entire complaining process again.
This Bell Canada Policy means Bell Canada appears to have a satisfied customer base because Bell Canada hangs up on its customers which implies Bell Canada does not care about you and I nor any complaint we have about the poor service Bell Canada provides. Share holders need to be aware this Bell Policy is Public and will cause a decline in stock prices.
Bell Canada makes more money because Bell Canada hangs up on you and I and in many cases does not call back on the alternate number you were asked to give should Bell Canada hang up on you.
It is the opinion of myself, a professional 25 years in business, that every Bell Canada Business customer and residential customer HANG UP BELL CANADA and use any alternative communication supplier.
Click here to discover what you can do. Blogging gets action through reposting.